Privacy Policy

Our company is fully committed to protecting and respecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our platform or use our services.

This site operates under an Anjouan licence and is not regulated by the UK Gambling Commission.

Data Controller Details

The Data Controller for the data collected through our platform is Kazeeno Casino. For any questions, clarifications, or to exercise your data protection rights, you can contact us via email at: [email protected].

What Information We Collect

During your registration, navigation, and use of our services, we may collect and process the following categories of data:

  • Identity and Personal Data: Full name, date of birth, gender, and contact details (residential address, email address, telephone number).
  • Verification and Identification Data (KYC): Copies of identity documents (passport, driving licence), proof of address (utility bills), and other documents required by regulatory frameworks for Anti-Money Laundering (AML) and age verification.
  • Financial Data and Transaction Details: Information regarding deposits, withdrawals, payment methods you use (such as debit cards, bank transfers, e-wallets popular in the United Kingdom), and your betting and gaming history.
  • Technical and Browsing Data: IP address, login data, browser type and version, time zone, browser plug-in types and versions, operating system and platform, and other technologies on the devices you use to access our website.
  • Responsible Gambling Data: Information regarding your gaming behavior, any self-exclusions, setting of deposit, loss, or session limits, as well as support requests related to responsible gambling.

Legal Basis and Purposes of Processing

We process your personal data exclusively in accordance with the lawful bases of the GDPR and specifically for the following purposes:

  • Performance of a Contract: To create, manage, and operate your account, process your transactions, participate in games, and provide the gambling services you request.
  • Compliance with Legal Obligations: to meet anti-money-laundering law and the conditions of the operator's Anjouan licence, conduct identification checks (KYC/AML), and prevent fraud and terrorist financing. UKGC rules do not apply to this operator.
  • Public Interest / Responsible Gambling: To implement strict measures for the protection of minors and vulnerable individuals, monitor patterns of problem gambling, and provide self-limitation tools.
  • Legitimate Interests: To improve our services, ensure network and information security, resolve disputes, and protect our legal claims.
  • Consent: When you have provided explicit consent to us (e.g, to receive promotional communications or personalized offers), which you have the right to withdraw at any time.

How We Collect Data

We collect data in various ways, including:

  • Directly from you when you fill out registration forms, contact customer support ([email protected]), or submit verification documents.
  • Automatically through the use of cookies and similar tracking technologies when you browse our website.
  • From third-party payment service providers, financial institutions, and identity verification and fraud prevention databases, as part of our legal obligations.

Transfer and Disclosure of Data

Your data is treated with absolute confidentiality. We may share your personal data only with trusted third-party recipients, such as:

  • Payment service providers and financial institutions to process deposits and withdrawals.
  • Gambling software and technology infrastructure providers.
  • Competent supervisory and law enforcement authorities (the ICO for data protection, law enforcement, and the Anjouan licensing authority) if required by applicable law or pursuant to an official request. Not the UKGC โ€” it does not licence this operator.
  • Professional advisors (legal, auditors, accountants) under strict obligations of confidentiality.

In the event of data transfers outside the United Kingdom and the European Economic Area (EEA), we ensure that appropriate safeguards are implemented, such as the Standard Contractual Clauses approved by the relevant authorities.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. In accordance with the gambling regulatory framework and anti-money laundering legislation, player data and transaction history are retained for the mandatory period after your account closure, as stipulated by applicable UK legislation.

Data Security

We implement strict technical and organizational security measures to prevent accidental loss, unauthorized access, use, alteration, or disclosure of your personal data. These measures include advanced encryption protocols (such as SSL technology), firewalls, strict access controls to our systems, and secure database storage.

Your Rights

In accordance with the GDPR and UK data protection legislation, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request the correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request the deletion of your data, provided there are no overriding legal reasons for its retention (such as obligations under gambling legislation).
  • Right to Restriction of Processing: Request the restriction of processing of your data under specific conditions.
  • Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.
  • Right to Object: Object at any time to the processing of your data based on legitimate interests.
  • Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw it at any time.

To exercise any of the above rights, you can contact us by sending an email to [email protected].

Responsible Gambling and Support

As part of our commitment to player protection and compliance with Responsible Gambling principles, we process data relating to your activity to ensure a safe entertainment environment. If you or someone you know is experiencing gambling problems, we remind you that specialized support organizations operate in the United Kingdom:

  • GamCare: Provides free, confidential information, advice, and support for anyone affected by problem gambling via the National Gambling Helpline on 0808 8020 133 or via live chat at www.gamcare.org.uk.
  • GambleAware: Offers information and resources to help people make informed decisions about their gambling at www.begambleaware.org.

Complaint to the Data Protection Authority

If you consider that the processing of your personal data violates the applicable legal framework, you retain the right to lodge a complaint with the competent supervisory authority. In the United Kingdom, the competent body is the Information Commissioner's Office (ICO), which can be contacted via its website at www or by calling 0303 123 1113.

Updates to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time in order to respond to changes in legislation, regulatory requirements, or our business operations. Any revision will be posted promptly on this page with the date of the last update indicated. We recommend that you check this page regularly for any changes.